Shipping Policy

Order Cut-Off

The order cut-off time is 1:00 pm Australian Eastern Standard Time.

Shipping Price & Duties/Taxes

We offer free shipping for all orders within Australia.

Shipping to United Kingdom is calculated at checkout, and includes duties and taxes.

Shipping to United States is calculated at checkout, and includes duties and taxes.

Shipping to New Zealand is calculated at checkout, and includes duties and taxes.

Handling Time

Most orders will be processed the next business day. Some orders may take up to 2 business days to process.
All orders are shipped out from our warehouses located in the Australia.

Transit Time

Average transit times depend on shipping location. Please see below for details:

• Australia: Between 2 and 5 business days for most orders.
  Including handling time, total delivery is typically 3 to 7 days.
• United Kingdom: Between 5 and 10 business days for most orders.
  Including handling time, total delivery is typically 7 to 12 days.
• United States: Between 4 and 10 business days for most orders.
  Including handling time, total delivery is typically 6 to 12 days.

Shipping Carriers

To ensure fast and safe delivery, we select from a range of shippers, for best service, speed and value at our choosing. They are not limited to but generally include:

• Australia Post
• FedEx
• USPS
• UPS
• Royal Mail
• Evri

Return & Refund

Please visit our Return Policy page for more details.

Contact Us

• Email: support@terrarange.com
• Phone: +61 (3) 8840-6517